PSAI Event Policies

Our Goal

At the PSAI, we aim to provide offerings and service that are relevant to your portable sanitation business. If any programs, products, or services of the PSAI do not fulfill our promise, we will strive to make the situation right.

Registration Agreement

This Registration Agreement (this “Registration Agreement” or “Agreement”) sets forth the terms and conditions upon which the Portable Sanitation Association International, together with its respective subsidiaries and affiliates (collectively, “PSAI,” “we,” “our,” or “us”), conducts and provides access to PSAI conferences, webinars, trainings, meetings, receptions, social events, or other sponsored events (each an “Event”). By registering online or otherwise agreeing to register for an Event, or by attending such an Event, you agree to be bound by the terms of this Registration Agreement. If you do not agree to this Registration Agreement, do not register for, or attend an Event.

Registration and Admission

PSAI, or its officially designated event management, in their sole discretion, reserves the right to accept or decline an individual's or company’s registration for an event. PSAI, or event management, also reserves the right to prohibit entry of or to remove any individual, supplier, vendor, exhibitor, or guest, whether registered or not, whose conduct violates this Policy or is otherwise unprofessional. Without limiting the foregoing, PSAI, and event management, reserve the sole right to remove or refuse entry to anyone or any entity that has registered or gained access under false pretenses, provided false information, or for any other reason whatsoever that they deem is cause under the circumstances. This includes, but is not limited to, badge sharing or splitting. Registrations and badges are not transferrable and attendees may not have another person participate in their place.

Right to Identify

To verify registered attendees, suppliers, vendors, exhibitors, and guests, and to provide a measure of security, PSAI has the right to ask anyone present at or attempting to enter the event to present a government-issued photo identification and to collect/record the presented materials/information. For online events, PSAI requires individuals to register with their legal identity.

Code of Conduct

All attendees (including employees/volunteers) and exhibitors are to act in a professional manner and to treat each other in a respectful and professional manner. Any form of bullying, discrimination, harassment (sexual or otherwise), or disruption, is not permitted. This policy applies to all locations and situations where PSAI business is conducted and to all PSAI-sponsored activities and events. This includes, but is not limited to, physical locations and virtual engagements (e.g., social media, virtual meetings).

Agreement to Hold Harmless/Indemnify

As an attendee, supplier, or guest you agree to release and hold harmless PSAI from any and all claims, demands, and causes of action arising out of or relating to your attendance/participation in the event that you are registering to attend/participate in and you further agree to indemnify PSAI for any and all claims, demands, and causes of action arising out of or reasonably related to your conduct/behavior/actions associated with your attendance/participation in the event. This includes, but is not limited to, any of your conduct/behavior/actions occurring prior to or after the event.

Cancellation, Refund and Substitution Policy

Please submit all requests to the PSAI via email at All registration cancellations and refund requests must be made in writing no less than twenty-one (21) days in advance to receive a full refund, less a 15% administrative fee. Refunds cannot be approved for requests received after that date or for no-shows. Substitutions are gladly accepted at any time. Badge sharing and registration splitting are strictly prohibited.

Event Cancellation or Postponement

The PSAI reserves the exclusive right to modify, postpone/reschedule, or cancel events for any reason, including but not limited to emergency, inclement weather, or other acts of God. If there is an event cancellation, every attempt will be made to reschedule, and registration fees will be applied to the rescheduled event date. Any travel, lodging, or incidental expenses incurred related to a cancelled event cannot be refunded under any circumstances. If a cancelled event cannot be rescheduled, the PSAI will determine an equitable basis for the refund of a portion or all registration fees, after due consideration of circumstances and expenditures. When you register for a PSAI event, you are expressly agreeing to this cancellation policy and accept that you will not receive a cash refund if the event is rescheduled.

Health Release

Any and all public spaces where people gather have an inherent risk of exposure to communicable diseases, such as but not limited to COVID-19. Attendees, suppliers, and guests agree to voluntarily assume all risk related to exposure to any communicable disease, and to release and hold harmless PSAI, or any of its affiliates including partners and sponsors, directors, officers, employees, agents, contractors, volunteers, or sponsored venues, for any and all illnesses, including death, associated wtih exposure to a communicable disease. PSAI advises all attendees, suppliers, and guests to take necessary precautions while at the event including, but not limited to, engaging in appropriate social distancing, wearing a mask in public areas, minimizing physical interactions (e.g., handshaking), frequently washing hands, and avoiding risky environments such as overcrowded bars or restaurants. All attendees, suppliers, and guests agree to not attend any PSAI event if they feel ill or had recent exposure to a COVID-19 case or another communicable disease.

Attendees Under the Age of 18

The PSAI welcomes attendance by the next generation of portable sanitation professionals. Our goal is to provide a great learning experience and, especially, to ensure their safety. To that end, the following requirements are in place for younger attendees:

  • Youths 13-17 may attend the trade show portion of the Annual Convention on designated days (see each year’s published schedule for details). Youths can purchase a badge at a 50% reduced rate and must be accompanied by an adult with a badge.
  • Youths 13-17 who wish to participate in educational sessions at PSAI events need a fully paid badge.

  • Children 12 and under may attend the trade show portion of the Annual Convention on designated days (see each year’s published schedule for details). Their badge is free when accompanied by an adult with a badge.

  • Any child not in a stroller or carrier must have a badge and be under parental control at all times.

  • For the enjoyment of everyone, parents should arrange childcare for their family members 12 and under rather than bringing them to educational sessions.

  • No one under the age of 18 may be on the trade show floor during set up, tear down, or any time that is not designated on the schedule for open attendance.

Request for Accommodation

Requests for special needs and accommodation of circumstances covered under the Americans with Disabilities Act must be received by the PSAI no less than 30 days prior to the start of the event.

Capture and Consent to Use Image/Voice/Likeness

By registering/attending any PSAI event, you grant full permission to PSAI, or any of its vendors or suppliers, to capture, store, use, and/or reproduce your image or likeness, including incidental capture of any individuals in your household or company, by any audio and/or visual recording technique. You also grant PSAI and its vendors or suppliers the right to create derivative works of these images and recordings in any PSAI media now known or later developed, for any purpose PSAI deems necessary for its business purposes. You and your company waive any right to inspect or approve the use of the images or recordings, or of any derivatives thereof. You and your company also waive any right to royalties or other compensation arising from or related to the use of the images, recordings, or materials (including derivative works). You and your company also release, shall defend, shall indemnify, and shall hold harmless PSAI from and against any and all claims, damages, or liability arising from or related to the use of the images, recordings, or materials, including but not limited to claims of defamation, invasion/expectation of privacy, or rights of publicity or copyright infringement, or any misuse, distortion, blurring, alteration, or use in composite form that may occur or be produced in taking, processing, reduction, or production of the finished product, its publication or distribution. You and your company may opt out of having images and recordings used by notifying the PSAI in writing via email at PSAI will attempt to, but is not required to, accommodate any such requests.

Drone Usage

The use of unmanned aircraft system (UAS) (e.g., drones) at the event is strictly prohibited without obtaining prior written approval from PSAI, which may withhold permission in its sole discretion and for any or no reason. No UAS may be used either inside or outside of the event. Unauthorized use of an UAS will result in immediate expulsion from the event.

Information Sharing

To enhance the experience of attending a PSAI event, the PSAI makes the contact information of its attendees available to other registered attendees—including exhibitors—so that acquaintances formed at the meeting can be continued afterward. Attendees who do not wish to be included on the lists shared with others should notify the PSAI office to have their information withheld from the list. PSAI will attempt to, but is not required to, accommodate any such requests. 

Virtual (“Social Media”) Conduct Policy

PSAI has the right to view and moderate all comments/images/videos posted in an online event. PSAI encourages in-person and virtual communications. PSAI, however, expects all posts and communications to be consistent with this Policy and be professional. PSAI reserves the right, and you agree when requested by PSAI, to remove comments, content, or people that are considered inappropriate or harmful by PSAI in its sole discretion. Inappropriate and harmful comments and content includes, but is not limited to, those that:

  • are defamatory, libelous, obscene, indecent, abusive, or threatening to others;
  • infringe the copyright, trademark, or other rights of a third party;
  • attempt to hack, upload viruses, circumvent cybersecurity, or harvest information (including scraping);
  • are off-topic or inappropriately commercial in nature; and are in violation of any applicable laws or regulations.
Policy for Non-Exhibiting Suppliers at PSAI Events (NES)

Suppliers of equipment, products or services to the portable sanitation industry may have interest in attending the PSAI’s events but not as an exhibitor. As an Association concerned with excellence in our industry, we welcome the participation of any and all—but we are also concerned with ensuring those companies/members who have paid to exhibit at our events receive the value and benefits they rightly expect. Therefore, non-exhibiting suppliers are advised of the following limitations.

  1. Copyrights. NES shall respect the Copyrights of all participants at the event. Therefore, recordings of any kind by NES are strictly prohibited without obtaining prior written consent of PSAI. NES shall not capture or use materials (e.g., either PSAI’s or exhibitor’s materials) at the event without obtaining written permission of PSAI and any exhibitor. Consent forms are available from the PSAI’s online website. Any NES not strictly complying with this policy will be asked to stop recording and to surrender its recorded media to PSAI. Refusal to comply with PSAI’s request is grounds for expulsion from the event and potentially a lifetime ban from future events.

  2. Non-Solicitation. NES and non-exhibiting registrants are strictly prohibited from soliciting business or distributing promotional material of any kind and at any location at the event. This includes but is not limited to solicitation or distribution in aisles, another company’s booth, and gathering locations.
  3. Limited Attendance. NES are limited to two (2) years of attendance at the PSAI Convention and Trade Show within any five (5) year period. This limitation applies to both company and person.

This registration policy has been established with the primary goal of protecting PSAI exhibitors under the direction of the PSAI’s Board of Directors.

If your purpose for attending is to assess the event to determine if you want to exhibit the following year, the PSAI will apply 50 percent of your non-exhibiting supplier registration to your booth space for the following year based on availability. (NOTE: This offer applies to one registration per company.) You must contract for space by December 1; fees will be non-refundable if space is cancelled.