Association Insight Newsletter

Association Insight reflects current events, feature articles, and all communication relevant to the PSAI.

This biweekly publication supports PSAI members with updated event information, industry-related news, and the latest and greatest happening with our members. With a goal of being environmentally friendly, Association Insight is only available online or via email to our members.

If you are a PSAI member and are not receiving the biweekly emails on alternating Wednesdays with a link to the most current issue, please call the office at +1-952-854-8300 or email us at

Would you like to contribute to Association Insight? Review our guidelines on press releases, advertorials, and ad copy. All submissions are due the Friday preceding our Wednesday publication date. 

Catch Up on Recent Newsletters

September 2021

Association Insight September 15, 2021

  • PSAI's path forward
  • ADA issues for operators
  • PSAI statement on compliance with the ADA
  • President's message: farewell Karleen
  • Run for the Board and gain a group of business experts
  • Tribute to Ron Bird

Association Insight September 1, 2021

  • Preparing for weather events
  • Valuing your portable sanitation business
  • PSAI history series: Wooden units
  • Nuts & Bolts educational line up
  • Now accepting Board nominations

August 2021

Asssociation Insight August 18, 2021

  • Registration is open for Nuts & Bolts 2021
  • Now accepting Board nominations
  • PSAI history series: Fiberglass units—the bridge between wood and plastic
  • Calling on competitors' customers
  • A note from the Scholarship Commission

Association Insight August 4, 2021

  • Executive Director Karleen Kos announces departure plans
  • PSAI history series: Pump trucks—the workhorses of our industry
  • Tips on tipovers
  • The value of proper pricing
  • Spotlight on scholarship winner Hannah Watson

July 2021

Association Insight July 21, 2021

  • FEMA guidelines vex portable sanitation providers
  • PSAI history series: The revolution and evolution of restroom trailers
  • Effective credit practices keep you from getting stiffed
  • Spotlight on scholarship winner James "Brock" Morton

Association Insight July 7, 2021

  • What to do when you lose your best employee
  • PSAI history series: fathers and sons in portable sanitation part II
  • Heat illness prevention
  • Spotlight on scholarship winner Austin Amelse
  • Employees as brand ambassadors 

June 2021

Association Insight June 23, 2021

  • A closer look at the truck driver shortage
  • PSAI history series: fathers and sons in portable sanitation part I
  • Spotlight on scholarship winner Alex Adams

Association Insight June 9, 2021

  • Got the message? Shortages give us the chance to reposition the portable sanitation industry
  • Tips on maintaining trailers part II: operational efficiencies at delivery
  • PSAI history series: the scholarship program
  • 2021 PSAI scholarship winners
  • Dos and don'ts for sharing bad news with a customer
  • A message from the Board 

May 2021

Association Insight May 26, 2021

  • Improved standards for portable restrooms published in new ISO standard
  • Tips on maintaining trailers: part I - safety
  • PSAI history series: focus on industry pioneer Harvey Heather
  • PSAI supports "Safe in Sound" reopening checklist
  • I'll be seeing you -- at an upcoming PSAI event

Association Insight May 12, 2021

  • New spill prevention and response plan template
  • PSAI history series: celebrating women leaders of the PSAI
  • PSAI's IRD: it just keeps getting better
  • PSAI business resources available to you

April 2021

Association Insight April 28, 2021

  • OSHA offers free on-site consultation program
  • Suggestions on preventing tipovers
  • Vaccination tax credits for small businesses
  • PSAI history series: the Chartering Congress and First Annual Meeting

Association Insight April 14, 2021

  • Supply issues create challenges and opportunities
  • GAP expectations change due to COVID-19
  • April is Distracted Driving Month
  • Remembering Gladys Bird
  • The value of a trade association membership

March 2021

Association Insight March 31, 2021

  • Fuel prices - what to expect ahead
  • Profile of industry pioneers - Ed Crafton
  • FEMA updates flood map tool
  • OSHA program to protect workers from COVID-19

Association Insight March 17, 2021

  • Evolving expectations on worksites, part I
  • Profile of industry pioneers Ed Cooper, George Harding, and PolyJohn Inc
  • Penalizing drivers who blow the whistle on safety can cost you
  • You need SEO for your company website
  • Lindy Boehme retirement
  • In Memoriam: Vernon Hills

Association Insight March 3, 2021

  • Trucking benchmarks for portable sanitation
  • Announcing the 2021 Virtual Education Conference
  • Profile of industry pioneer Al Hilde
  • Company websites with something extra
  • IWA to support women's economic success
  • Congratulations Mike Salazar

February 2021

Association Insight February 17, 2021

  • Disposal challenges require long-term planning and investment for portable sanitation companies
  • PSAI 50th anniversary - The history of conventions and trade shows
  • PSAI purchasing program benefits your company and your employees
  • NIOSH addresses marijuana and driving
  • Enhance your portable sanitation website now!

Association Insight February 3, 2021

  • 2021 Economic outlook for portable sanitation
  • The history of deodorizers in the portable sanitation industry
  • Implications of the Executive Order pertaining to OSHA
  • Considerations for getting your team the COVID-19 vaccine
  • Save the date for the 2022 Convention and Trade Show

January 2021

Association Insight January 20, 2021

  • What to do about competitors who don't play nice
  • Standards news
  • The PSAI celebrates its 50th anniversary
  • The latest: What you need to know about the COVID-19 vaccine

Association Insight January 6, 2021

  • New Coronavirus relief package and your company
  • The Stockdale paradox and portable sanitation in 2021
  • Safety update: what is your company doing February 1-April 30, 2021? (OSHA 300 logs)
  • How to join virtual events from your confirmation email
  • Chemical labeling dos and don'ts
  • What will events look like in 2021?

December 2020

Association Insight December 23, 2020

  • Cold weather tips for sinks
  • Portable sanitation company resolutions for 2021
  • What employers need to know about the COVID-19 vaccine
  • Portable sanitation business marketing tips

Association Insight December 9, 2020

  • New OSHA standards and enforcement expected in 2021: Tips for preparing your company and your customers
  • Positive operator reviews on a historice Virtual Conference
  • Sales tax issues frustrate portable sanitation companies
  • Disposal project opportunity for portable sanitation companies serving military sites

November 2020

Association Insight November 25, 2020

  • Part II: Legal cannabis - HR policy issues for portable sanitation
  • Scam alert repeat: the PSAI doesn't sell lists, and there's danger behind the offer
  • The portable sanitation industry refects on gratitude
  • Typhoons ravage Philippines; PSAI member company is there

Association Insight November 11, 2020

  • Part I: Legal cannabis - driving the portable sanitation industry crazy
  • Coaching employees who irritate others
  • Developing a fleet safety program
  • Standards for a new age in portable sanitation
  • PSAI engages in development of an international workshop agreement on women-owned businesses

October 2020

Association Insight October 28, 2020

  • Ensuring quality in the field part II: QC for trailers, driver excellence
  • Take your sales to the next level
  • How to register for the Virtual Conference and Trade Show
  • Updated requirements for reporting work-related cases of COVID-19
  • Pros and cons of pollution insurance coverage

Association Insight October 14, 2020

  • Ensuring quality in the field part I: General considerations, QC for sinks
  • Impact on employees when a portable sanitation company sells
  • Introducing the Member Compass
  • Scam alert: PSAI does not sell lists
  • Questions from the field: OSHA and potable water, pros and cons of freshwater flush v. recirculating flush units, are portable toilets "safe" during COVID?

September 2020

Association Insight September 30, 2020

  • Maintaining pumps and troubleshooting issues in portable sanitation operations
  • Fostering mental health in your company
  • Keep your interviews legal
  • Tip of the week: Graffiti
  • Virtual conference concerns and solutions

Association Insight September 16, 2020

  • 2020 Educational Conference and Trade Show schedule
  • Tips for effective operations before, during and after natural disasters
  • PSAI reaccredited as ANSI standards developer
  • Portable sanitation is "green"

Association Insight September 2, 2020

  • ISO publishes new standards for fecal sludge treatment units
  • Thoughts and trends for restroom trailers in 2020
  • Payroll tax holiday isn’t all it seems
  • What makes a virtual conference tick?

August 2020

Association Insight August 19, 2020

  • Ideal truck for portable sanitation
  • Cyber security issues affecting the industry
  • The PSAI is going virtual in November – A message from the President of the Board of Directors
  • What is a virtual conference like?

Association Insight August 5, 2020

  • Economic outlook for portable sanitation
  • Tips for making money in portable sanitation and the rental business
  • Update on 2020 PSAI Convention and Trade Show in Reno
  • FDA takes additional action against hand sanitizers containing methanol

July 2020

Association Insight July 22, 2020

  • ADA compliance and portable sanitation practices – equipment limitations, customer attitudes, and new demands
  • ADA requirements
  • How to protect your company from ransomware attacks
  • California lighting requirements for restrooms in ag settings

Association Insight July 8, 2020

  • Introducing the class pass
  • Members give us a worldly perspective on deodorizers
  • How to avoid a hostile work environment

June 2020

Association Insight June 24, 2020

  • New PSAI guidance for COVID-19
  • Understanding the supply chain for portable sinks and hand sanitizer
  • What you should know about COVID-19, the ADA, and other EEO laws

Association Insight June 10, 2020

  • OSHA requires employers to investigate employee COVID-19 cases
  • Members provide an analysis of 2020 trends
  • New CDC guidance for construction workers

May 2020

Association Insight May 27, 2020

  • Liability waivers in the age of COVID-19
  • Portable sanitation offices start reopening
  • Accommodating at-risk workers

Association Insight May 13, 2020

  • Leaders weigh in on 2020 events season
  • Meet the 2020-2021 Board members
  • Reusing face masks and keeping workers safe during supply shortage

April 2020

Association Insight April 29, 2020

  • COVID-19 testing and the portable sanitation industry
  • New OSHA requirements for portable sanitation
  • How to sell remotely
  • Truth about face masks seizures and supply 

Association Insight April 15, 2020

  • Transportation report provides trucking benchmarks
  • Providing hazard pay
  • Demystifying the toilet paper shortage

Association Insight April 1, 2020

  • OSHA and hand washing stations
  • Price gouging
  • Key provisions of the CARES act
  • Convention and Trade Show retrospective

March 2020

Association Insight March 18, 2020

  • Latest news on COVID-19
  • Adjusting to business slowdowns
  • Remembering Frank Ranson
  • What to know about remote workers
  • Sample COVID-19 letter to customers

Association Insight March 4, 2020

  • Driver inspection reports and your company responsibilities
  • COVID-19 infection potential and precautions for portable sanitation users and personnel

February 2020

Association Insight February 19, 2020

  • Results from waste disposal survey
  • PSAI celebrates National Retro Day

Association Insight February 5, 2020

  • Coronavirus and portable sanitation
  • Dealing with blood-borne pathogens
  • Meet PSAI award winners
  • Member update: Karibu Loo

January 2020

Association Insight January 22, 2020

  • ADA requirements for portable sanitation
  • Customer issue resolved regarding ninety day service intervals
  • Remembering George Rice

Association Insight January 8, 2020

  • The economic outlook and its impact on portable sanitation
  • New Illinois law regarding baby changing stations