PSAI Distinguished Service Recognition - Sani Award - 2010 (Fall) Award Recipients

The intent of the Sani Award is to create a tool whereby PSAI Member companies have an avenue to recognize extraordinary employee contributions to the professionalism and success of the member company, and the Association, outside of the Andy Gump and Service Tech awards. The recipients will be awarded a certificate and a lapel pin, and are recognized at the President's Reception.

 Rick Bray

Rick Bray started out his career as a service technician at Biffs, Inc. Over the years he became the lead service technician on large special events. Rick provided excellent customer service and event set up. He often was requested by customers to be their lead service technician when setting up their large special events from year to year and event to event. Customer comments like ‘we never have to worry about placement or schedules’ ’Rick is so easy to work with’ ‘last minute placement was never a problem with Rick in charge and advice or suggestions he gave us made the set up even better’

Rick was the type of guy that could walk into a room of people he had never met before and leave with 10 new friends. This infectious personality translated well into his work life with the relationships he made in the field. He had a terrific memory that allowed any person to contact him about directions, placement, numbers and names to complete a job. Rick could be counted on to be there on time, complete the work on schedule, and get it right the first time. Our logistics and special event teams find themselves saying to each other …What would Rick do in this situation?

Rick doesn’t have to worry about those tight schedules anymore. We don’t have access to his insights to setting up the large special events anymore. Rick was taken away from his family, friends, customers and Biffs, Inc. July 2010 in a terrible motorcycle accident when another vehicle turned in front of him on the highway. He is missed by all and we are grateful to have known him and to have worked with him.

Carolyn Chapman

Growing up in a large family, Carolyn Chapman learned at an early age that a group effort beats a solo in most situations. She’s contributed that same mind-set, and work ethic, to PolyPortables for the past 19 years as an oven operator. It’s estimated that Chapman has produced several hundred thousand standard sides during her tenure with the company. And she’s known throughout the production plant as someone who is dedicated to her job, and ensuring that the quality of the parts she produces is top- notch.

In addition, Chapman can regularly be found pitching in to assist in other areas of the production facility when her oven is off-line for tool changes or maintenance.

Everett Maness

If you’ve handled a PolyPortables’ PolyStandard unit in the past quarter-century, the odds are good that you’ve had only one degree of separation with Everett Maness. He’s been the lead Standard door builder for PolyPortables since beginning work with the company in October, 1986. In his position, it’s estimated he’s created more than 150,000 PolyStandard fronts & doors.

Everett, who’s also a talented caricature artist and devoted family man, has taken a position that once could be described as a bottle-neck in the production chain, and has streamlined it so that more parts may be produced in a shorter period of time than ever before.

 Ron Sprenger

There is no one I would rather recommend than Ron Sprenger, Area Manager for Satellite Industries. His lifelong record in the industry stands for itself in terms of his positive influence and personal achievements. Ron has devoted 44 years to the Portable Sanitation Industry serving portable restroom operators and managing various operations.

Beginning in 1964 as a yard manager, Ron went on to become a Branch Manager in Hibbing, MN and Denver, CO for Satellite until the business was sold to BFI in 1988. With BFI he served as a District Manager in Denver and Boston, MA, managing their restroom and street sweeping operations until 1992. At that time, Ron returned to Satellite where he has been an Area Manager servicing a territory containing up to 18 states and 2 Canadian provinces.

Operators within Ron’s territory consistently remark about his helpfulness and his ability to offer suggestions on raising the level of their service as well as the quality of the entire industry. His early work testing deodorizers in freezing climates helped create formulas that are still in use today. Working with operators in the field has also produced many ideas used by our truck and restroom design engineers to improve handling, longevity and end-user comfort on many models.

Alfredo Cervantes

Alfredo Cervantes began his career in the portable restroom industry over 20 years ago. He joined United Site Services through an acquisition and has been with the company since 2000. Alfredo began as a Service Technician, then grew into a Relief Driver, and was then promoted to his current position of Lead Service Driver.

Alfredo has a pleasant dispositon and is friendly and couteous with everyone he comes in contact with. He goes above and beyond the call of duty and is extremely dependable. His energetic work ethic is contagious and he promotes a positive work environment.

Alfredo is easy going and brings a sense of control during Special Events.

Michelle Stratton

United Site Services Northeast, Inc. (USS) is proud to present a very special employee for the PSAI Distinguished Service Recognition for 2011. Michelle Stratton joined USS as a Customer Care Representative over ten years ago when the company had less than 125 employees. Michelle’s had no previous office or customer service experience when she was hired at USS.

Michelle surpassed our greatest expectations with quickly learning our products, technology and culture. With each passing year we have seen her skills and talents grow. Michelle is dedicated, efficient, reliable, hardworking, has perfect attendance and will go the extra mile to get the sale or assist our customers.
Michelle has taken on the lead role in our NE customer care team and is a mentor to her fellow employees. She enthusiastically takes on extra projects. Her knowledge of our products and service provides our customers and employees with an unlimited source of information.

So when PSAI asked who would you nominate, the answer was easy…we nominate Michelle Stratton.
Thank you Michelle for being you!!

Mike Zanders

Mr. Mike Zanders works at our Baton Rouge operation as a service technician for United Site Services. Mike’s total continuous service in the Portable Sanitation industry runs 16 years that encompasses almost any situation that a person could experience.

Mike has experienced dealing with the aftermath of hurricane damage to his personal residence, while delivering units in winds that were still blowing in excess of 45 miles per hour.

Today Mike operates routes that cover the gamut of single units, participation in special events, and providing excellent service within the safety sensitive areas of petro-chemical plants. His dependability, to his family, our customers, and United Site Services, yields positive results. We look forward to another 16 years of Mike and his work within our firm.