Wednesday, March 25, 2009
   9:00 am - 2:00 pm        Committee Meetings
   2:00 pm - 6:00 pm        Board of Directors Meeting
    
  Thursday, March 26, 2009
   9:00 am-12:00 pm        Registration Open
   1:00 pm - 5:00 pm        Site Visit:  Mr. John of Pittsburgh    
                       
  Friday, March 27, 2009
   8:00 am - 4:00 pm        Registration Open
   8:30 am                         Coffee Break
   9:00 am-10:00 am        Workshop:  Effective Communication Skills
 10:00 am-11:00 am        Workshop:  Benefits of Handwashing/Sanitizers
 11:00 am - 1:00 pm        Lunch On Your Own
   1:00 pm - 2:30 pm        Round Table Discussions
   2:30 pm                         Coffee Break
   3:00 pm - 4:00 pm        Round Table Discussions
   6:00 pm - 7:30 pm        Reception
 
  Saturday, March 28, 2009
   8:00 am - 3:00 pm        Registration Open
   8:30 am                        Coffee Break
   9:00 am-10:00 am       Workshop:  The Truth About Identity Theft
 10:00 am-11:30 am        Panel Discussion:  True Cost Analysis
 11:30 am - 1:00 pm        Lunch On Your Own
 12:30 pm - 5:00 pm       Certification Program/Examination
   1:00 pm - 2:00 pm       Round Table Discussions
   2:00 pm                        Coffee Break
   2:00 pm - 5:00 pm       Round Tables by Company Size
   5:45 pm                        Gateway Clipper Captain’s Dinner Cruise